Quality Manager

Job Description: Quality Manager

Quality & Food Safety

● Own end-to-end Quality Management Systems across the factory.

● Implement and maintain HACCP, GMP, GHP and food safety protocols.

● Lead internal quality audits and coordinate external audits.

● Ensure compliance with FSSAI and customer requirements.

● Manage raw material, packaging material, in-process and finished goods quality checks.

● Establish product specifications and quality standards.

Manufacturing Quality Control

● Monitor critical control points across production.

● Drive reduction in product defects, rejections and customer complaints.

● Develop SOPs and quality checklists for all production processes.

● Ensure batch-wise traceability and documentation.

Supplier & Vendor Quality

● Qualify and audit ingredient and packaging suppliers.

● Define incoming material quality standards.

● Investigate and resolve supplier-related quality issues.

Product Development & Scale-Up

● Support new product development and commercialization.

● Establish quality parameters for new products.

● Conduct shelf-life studies and validation trials.

● Work with founders to improve formulations, yields and consistency.

Compliance & Documentation

● Maintain quality records and documentation.

● Handle regulatory inspections and customer audits.

● Coordinate product testing through external laboratories.

● Manage CAPA (Corrective and Preventive Actions).

Desired Candidate Profile

Must Have

● 5-7 years of experience in Quality Assurance / Food Safety.

● Experience in frozen foods, veg frozen snacks is mandatory

● Strong understanding of HACCP, GMP and food safety systems.

● Experience managing factory quality operations independently.

● Hands-on approach and willingness to work on the shop floor.

Preferred

● Experience with paneer, tofu, vegetarian protein products

● Exposure to NPD and product commercialization.

● Knowledge of microbiological testing, shelf-life studies and frozen food processing.

Success Metrics

● Audit readiness at all times.

● Reduction in quality complaints and rejections.

● Consistent product quality across batches.

● Successful launch and scale-up of new products.

● Zero major food safety non-conformities.